Blue Anchor Leisure Caravan Parks & Sales
Blue Anchor Leisure has something for everyone, with a wide selection of both new and pre-owned caravan holiday homes from Britain's leading manufactures.
As for location, the choice just couldn't be better. Private parks such as Priory Park are perfect locations for the more discerning holiday home owner, whilst the Golden Palm Resort with it's superb facilities and Towervans with lakeside plots and fishing are also extremely popular.
Whatever your individual needs and requirements, experienced sales staff are always available to advise you on selecting the correct park and Holiday Home. They can arrange finance, part exchange, insurance, transport and siting too. All action resort or quiet more leisurely park, Blue Anchor Leisure can provide the ideal solution for all your leisure time needs.
Blue Anchor News
The ongoing pandemic has brought many issues both locally and nationally throughout 2020 and into 2021, our parks and the local governing authority (East Lindsey District Council) have faced many ongoing challenges.
One of the major issues created by the government enforced closures during the three lockdown periods has been the unauthorised permanent occupancy of static caravans on holiday parks and the confusion surrounding any caravan owners who have opted to pay council tax on their holiday home. If you have any queries regarding council tax you may have paid on your holiday home please contact the council tax department at East Lindsey District Council.
East Lindsey District Council have taken a strong stance on this situation and are addressing their definition of permanent occupancy on holiday parks and will be ensuring that their site licence regulations are enforced across all holiday parks within their jurisdiction.
All holiday parks in the area are granted a site licence by East Lindsey District Council, this sets out the guidelines and permits the park to open to the general public for a set period of time each year for static caravans to be used for holiday purposes, this does not permit residential occupancy. This condition is part of our site licence agreement granted by East Lindsey District Council and has always been a feature in our Park Rules and Licence Agreement.
Failure of the park to adhere to the site licence conditions will lead to prosecutions by East Lindsey District Council of both the caravan owner and park operator and the possible withdrawal of the site licence forcing the park to close permanently.
Moving forward, to ensure that we are operating all of our parks within the legislation set out in our site licence, East Lindsey District Council have now made it compulsory for ID and proof of your permanent address to be provided annually. We understand that this information would have been collected from you at the initial point of sale however regular updates will now need to be provided, we will require these additional documents to be supplied along with your signed Licence Agreement (copy enclosed) to be provided to our account’s office prior to the opening of each season. Unfortunately, you will not be permitted to occupy your caravan until we have a copy of the requested information.
We will require the following forms of ID:
1. Photographic ID - Please provide one form of ID from the list.
We will require a written explanation if you are unable to provide either of the forms of ID listed above.
2. Proof of Address - Please provide two items from the list. Each item must be valid within a 3 month date range and clearly show your name and home address.
Council Tax Bill
Vehicle Registration Document
We will require a written explanation if you are unable to provide any of the proof of address documents listed above
We trust that you understand we have no option but to enforce these regulations and collect this information as proof of your primary residential status to ensure that our site licence obligations as laid down by East Lindsey District Council are being met. Further information regarding caravan occupancy can be found via the East Lindsey District Council website.
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After the Governments latest announcement on February 22nd which detailed the UK’s roadmap out of lockdown and the easing of restrictions on travel, we are pleased to announce that our Holiday Parks will provisionally reopen on April 12th 2021. We would like to point out this is subject to review by the Government.
The latest Government guidance also outlines that local travel will be permitted from March 29th; many caravan owners have expressed an interest in visiting their holiday homes for inspection purposes prior to the reopening of the parks. Therefore, from March 29th to April 12th we are permitting owners within the local area access onto site to carry out inspections between the hours of 10am to 2pm. We would like to point out that the Governments recommendation is that people stay local.
Please note that our park entrances will be staffed and caravan owners will be required to check in and out with the park staff when visiting. No access will be given to caravan owners outside of the hours listed above and due to Government guidelines and restrictions we are unable to permit the use of any facilities while visiting your holiday home, you are not permitted to stay overnight in your holiday homes and your visit is for inspection purposes only.
As indoor hospitality is not permitted at this time our entertainment venues and park facilities will remain closed until May 17th 2021 at which time it is anticipated that the UK will move to the next stage of the UK roadmap, this is subject to Government review.
If you have a holiday booked with us that is affected by the extended lockdown our reservations team will be in contact with you to discuss your options.
We will continue to follow the UK roadmap out of lockdown and therefore all information provided is subject to review dependent upon the guidance provided by our Prime Minister. If you have any questions please contact our Seaways office on 01754 897 897.
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Following on from the Government’s announcement last night. It is with a heavy heart that we have to announce that our parks which were due to remain open throughout November, will now close at 4pm on Wednesday 4th November in line with the latest Government regulations. We kindly ask that you vacate the parks by this time.
Our parks with an extended season will also close at 4pm on Wednesday 4th November and will re-open on 2nd December (subject to government approval).
We understand that this is disappointing for you all, however we would like to assure you that our park offices will remain open throughout the closure period to assist you with any telephone enquires (please note that opening hours may vary from our standard times). We kindly ask that you treat our staff with respect at this time, due to ever changing Government legislation they may not instantly have access to all of the information you require. We will again increase our security presence with park patrols operating 24 hours a day to ensure your holiday homes remain safe.
Our maintenance teams will also be working on site to ensure that all planned winter drain down and safety checks are completed, approved contractors will also be permitted to continue to work on our parks providing they have supplied the relevant covid safe risk assessments. If you are yet to organise your drain down you are still able to do this by contacting our Seaways office on 01754 897897, our accounts office will also be available Monday to Friday on 01754 874444 (option 3).
Thank you for your patience and understanding during this unprecedented season, we will keep you updated regularly via our social media pages should any further Government regulations affect you, please look out for our posts. We would like to assure you of our best intentions at all times and hope you and your families take care until we are able to welcome you all back to our parks.
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Bar Opening Hours: 12pm – 10pm daily
Dining Opening Hours: 12pm – 8pm (Mon – Sat) 12pm – 6pm (Sun)
When dining with us at JW’s Bar & Grill you will be required to wear a face covering when entering and exiting the venue or using the toilet facilities, this can be removed once seated. To comply with the latest government rules, we will be providing table service throughout all of our venues. A member of our team will take your order from you at your table and all food and drink orders, including cutlery and condiments will be brought over to you. We encourage the use of contactless payments which can be made from the table or at the bar when invited by a member of our team. Track and trace systems are in place for your safety in addition to controlled entry. All of our venues operate on a walk-in basis, no booking is necessary. Hand sanitising stations are available upon entry and throughout our public areas. You can view our current menu selection by following the link below.
Our Show Bar
Opening Hours: 5pm – 10pm daily
When visiting Club Tropicana, you will be required to wear a face covering when entering and exiting the venue or using the toilet facilities, this can be removed once seated. The club operates on a walk-in basis with controlled entry, track and trace systems are in place for your safety and hand sanitising stations are available throughout. Live entertainment is shown each evening and our live entertainment schedule can be found on the Club Tropicana website. (please see link below) A breakdown of our entertainment schedule is also posted on our Club Tropicana Facebook page daily. Children’s entertainment with Goldie & Flo takes place each evening with enhanced social distancing measures in place, we encourage the children to participate with dance routines from their seats. Afternoon bingo has been cancelled until further notice however, we still provide evening bingo times of which can be found on our social media page. (please see link below) Table service is provided throughout the venue; all orders are taken from your table and payments can be made when invited to the bar by a staff member. We encourage the use of contactless payments which can be made from your seats.
Social Media: https://www.facebook.com/theofficialclubtropicana
Golden Palm Indoor Fun Pool
Bookings Opening Hours: 9am – 5pm
Our swimming pool is open and limited to use by our guests and owners only, sessions are pre-bookable up to 48 hours in advance and payment will need to be taken at the time of booking. To book a swimming session simply call our reservations team on: 01754 874 444 (option 5). Owners will need their privilege cards to book, these are also required upon entry to the pool. (to collect your privilege card please visit the Club Tropicana reception during opening hours- 9am till 10pm.) Guests in our letting fleet at Golden Palm Resort or Golden Anchor will need their passes and caravan number. Privately let caravans will need to provide the caravan owners name and pitch number. Visitors are asked to arrive swim ready and facemasks must be worn upon entry and exit, these can be removed once you reach the poolside. Visitors will be required to provide the lead name and number of their party as well as the names of those swimming or spectating. As spaces are limited there is a maximum of 2 spectators per group. Sessions last 1.5 hours and we ask that you arrive no earlier than 10 minutes prior to your prebooked session start time.
Arcade & Mini Golf
Arcade Opening Hours: 9.00am – 10pm daily
Our arcade remains open but is operating at reduced capacity. Track and trace systems are in place and face coverings must be worn throughout, hand sanitising stations are available upon entry and throughout the venue.
Mini Golf Opening Hours: 10am – 6pm
Our mini golf (Golfcano) is open with enhanced cleaning measures in place. All equipment is cleaned before use and visitors are notified of regular touch points. Hand sanitiser stations are available throughout.
Soft Play Area & Outside Play Parks
For health and safety reasons the soft play areas remain closed within our venues. Our outside play parks are open for use.
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Stay Alert Statement 10/05/2020
After the government’s latest announcement on 10th May 2020 and the continuation of lockdown, it is with a heavy heart here at Blue Anchor Leisure that we regret to inform you that our parks and facilities will remain closed until further notice.
We must stress that as we remain closed, we can not allow any access on to our parks and advise that you do not travel here as visiting your caravan is not classed as a form of exercise. Anyone found attempting to access our parks will be escorted off site by our security teams.
We would like to clarify that our parks are classed as part of the hospitality industry and as addressed tonight in Boris’s announcement the hospitality, leisure and tourism sector will not be reviewed until July 1st 2020. Therefore, we would like to reiterate that all of our parks and facilities remain closed until further announcements are made by the government.
We would like to assure you that throughout the closure period our teams are taking the necessary measures to ensure that once we are able to reopen, we can do so safely making the welfare of our staff and visitors paramount.
We are confident that all our sites are secure and have introduced enhanced security measures providing 24-hour security, protecting your caravans. Regular updates for individual sites can be found on our Blue Anchor Leisure LTD social media page.
For all those requesting updates on ground rent credits due to the continuation of lockdown this will be reviewed once our parks are able to reopen. If you have a holiday booked here with us at Blue Anchor Leisure that is affected by the extended lockdown period, rest assured our holiday reservations team will be in contact with in due course to discuss your options, please do not call us we will contact you.
Although our main offices remain closed due to the current situation, we are still contactable via phone for all queries and support. The contact numbers for this are displayed below:
Main Office Queries: 01754 897 897
Accounts Department: 01754 874 444 (Option 3)
Please continue to bear with us at this difficult and challenging time, as to abide with social distancing measures we are currently operating on a reduced core staff team whom are working from home. The main office phone line is staffed 9am – 5pm daily. The accounts department is open Monday, Wednesday and Friday 9am-12pm.
It is expected that our phone lines will be busier than usual due to the latest announcement,
We do aim to answer all your queries and provide you with continued help and support but in busier periods if you are unable to reach us then please leave a message on our automated answering service and we will get back to you as soon as possible.
We are aware that these unprecedented times bring a lot of uncertainty and as a team we will do our utmost to provide you with updates when possible. Please be patient with us as we are only able to provide advise based upon the information available to us and announced on daily press releases issued by the government.
We again would like to take this time to thank you for continued loyalty and support at this difficult time and we hope to welcome you back to our parks as soon as it is safe to do so. We wish you all well, please keep yourselves and your families safe and remember we are all in this together.
The Blue Anchor Team
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Blue Anchor Leisure have 14 holiday parks to choose where to site your new caravan, no other company on the East Coast can offer such a wide choice of parks to site your new caravan.